55 8663 8825 and have on hand the following information →
Complete name of the traveler
Record locator
Confirmation code (which you received via email)
Hours of Operation:
24 hours, 365 days a year
Rules that apply on all modifications
All modifications are subject to availability.
All modifications are subject to additional costs that may apply depending on the changes made and the date you request them.
Modifications for hotel reservations
Penalties may apply depending on de date you request a modification.
If the changes you request result in a lower price reservation, we will refund you the difference, applying a 10% administration fee based on the amount to refund.
To keep the discount rate on a travel deal reservation, the changes you make have to meet the travel deal's valid dates and restrictions (if any). On the contrary if your reservation has normal rates and you want to change it so it meets a travel deal's valid dates, you have to cancel it (hotel cancellation policy applies) and make a new reservation.